Service
Service Overview & Philosophy

The ABS Service Philosophy is built around excellence in customer service. 

  • Efficient, high quality and reliable service
  • Delivered from a local single point of contact

To minimise the time a pump is out of service, reducing

  • The exposure to risk for our customers
  • The potential associated cost for the pump hire and possible multiple site visits etc.

ABA keeps the customer informed, about the scheduling and progress of their work.

"We tell you, before you have to ask"

We strive to constantly improve our turnaround times

  • Strategic spare parts and pump availability held locally, other products 72 hours away at a european hub
  • Efficient internal processes to speed up administration

ABS utilises regional control centres managing local service teams using the latest technology, such as; satellite tracked service vehicles.